Check Point incident

User Center service disruption

Critical Resolved View vendor source →

Check Point experienced a critical incident on April 26, 2026 affecting UserCenter / PMAP and Support Center, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 09:59 AM UTC
Resolved
Apr 26, 2026, 10:16 AM UTC
Duration
17m
Detected by Pingoru
Apr 26, 2026, 09:59 AM UTC

Affected components

UserCenter / PMAPSupport Center

Update timeline

  1. investigating Apr 26, 2026, 09:59 AM UTC

    We are currently investigating an issue causing the User Center and Support Center to be unavailable. Our team is working to restore service as quickly as possible. We will provide updates as soon as more information becomes available.

  2. resolved Apr 26, 2026, 10:16 AM UTC

    This incident has been resolved.