OpenAI incident
Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile
OpenAI experienced a minor incident on August 27, 2026 affecting Agent and ChatGPT Work, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 27, 2026, 06:00 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components ChatGPT Work (Degraded performance)
- identified Aug 27, 2026, 06:16 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Agent (Degraded performance) ChatGPT Work (Degraded performance)
- monitoring Aug 27, 2026, 07:07 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components ChatGPT Work (Operational) Agent (Operational)
- resolved Aug 27, 2026, 10:14 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational) Agent (Operational)