OpenAI experienced a minor incident on August 21, 2026 affecting Login and Login, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2026, 07:48 PM UTC
Status: Investigating We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
- monitoring Aug 21, 2026, 08:36 PM UTC
Status: Monitoring We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained. Affected components Login (Operational)
- resolved Aug 21, 2026, 11:15 PM UTC
Status: Resolved The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved. Affected components Login (Operational)