Chartnote incident

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Minor Resolved View vendor source →

Chartnote experienced a minor incident on May 28, 2025 affecting Website and Mobile App (iOS) and 1 more component, lasting 6h 56m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 09:36 PM UTC
Resolved
May 29, 2025, 04:33 AM UTC
Duration
6h 56m
Detected by Pingoru
May 28, 2025, 09:36 PM UTC

Affected components

WebsiteMobile App (iOS)Mobile App (android)Chrome Extension

Update timeline

  1. investigating May 28, 2025, 09:36 PM UTC

    We are currently investigating this issue.

  2. identified May 29, 2025, 12:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2025, 02:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2025, 04:33 AM UTC

    This incident has been resolved.