Chartnote incident

Slow processing of AI notes

Minor Resolved View vendor source →

Chartnote experienced a minor incident on February 25, 2026 affecting AI Scribe & Voice Chart, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 04:35 PM UTC
Resolved
Feb 25, 2026, 06:33 PM UTC
Duration
1h 57m
Detected by Pingoru
Feb 25, 2026, 04:35 PM UTC

Affected components

AI Scribe & Voice Chart

Update timeline

  1. identified Feb 25, 2026, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 25, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 06:33 PM UTC

    This incident has been resolved.