Chartmetric experienced a major incident on March 21, 2025 affecting Web Application and API, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPI
Update timeline
- investigating Mar 21, 2025, 09:58 AM UTC
We're aware of an issue causing some users to lose access to the platform and are actively working on restoring service.
- monitoring Mar 21, 2025, 11:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2025, 12:41 PM UTC
This incident has been resolved.