Chartbeat incident

Historical Dashboard: Slow loading times

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on July 21, 2025 affecting Chartbeat Publishing - Historical Dashboards, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 12:58 PM UTC
Resolved
Jul 22, 2025, 03:44 PM UTC
Duration
1d 2h
Detected by Pingoru
Jul 21, 2025, 12:58 PM UTC

Affected components

Chartbeat Publishing - Historical Dashboards

Update timeline

  1. investigating Jul 21, 2025, 12:58 PM UTC

    We are experiencing longer than usual load times in Chartbeat's Historical Dashboard and API due to a performance issue with Snowflake. Our team is investigating.

  2. monitoring Jul 21, 2025, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2025, 03:44 PM UTC

    This incident has been resolved.