Chartbeat incident

Issue with Apple News Tracking

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on July 24, 2025 affecting Chartbeat Publishing - Realtime Dashboards, lasting 14h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 10:05 PM UTC
Resolved
Jul 25, 2025, 12:50 PM UTC
Duration
14h 44m
Detected by Pingoru
Jul 24, 2025, 10:05 PM UTC

Affected components

Chartbeat Publishing - Realtime Dashboards

Update timeline

  1. monitoring Jul 24, 2025, 10:05 PM UTC

    We’ve identified an external issue with Apple News tracking today that temporarily caused lapses in Apple News traffic on dashboards. We've been in touch with the Apple team and are monitoring the situation currently to ensure that it is resolved, but users can expect to see dips in their Apple News dashboards due to the issue. We do not expect impacts on historical data from this issue.

  2. resolved Jul 25, 2025, 12:50 PM UTC

    This incident has been resolved.