Chartbeat experienced a major incident on September 16, 2025 affecting Chartbeat Publishing - Advanced Queries, lasting 10h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Chartbeat Publishing - Advanced Queries
Update timeline
- investigating Sep 16, 2025, 12:56 AM UTC
We are currently investigating an issue that is preventing users from running Advanced Queries reports.
- monitoring Sep 16, 2025, 03:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2025, 11:41 AM UTC
This incident has been resolved.