Chartbeat incident

Headline Testing Outage

Major Resolved View vendor source →

Chartbeat experienced a major incident on December 6, 2020 affecting Chartbeat Publishing - Headline and Image Testing, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2020, 07:25 PM UTC
Resolved
Dec 06, 2020, 08:19 PM UTC
Duration
53m
Detected by Pingoru
Dec 06, 2020, 07:25 PM UTC

Affected components

Chartbeat Publishing - Headline and Image Testing

Update timeline

  1. investigating Dec 06, 2020, 07:25 PM UTC

    We've identified an issue that is not allowing Headline Tests to start. Our team is working on a fix.

  2. resolved Dec 06, 2020, 08:19 PM UTC

    A fix was pushed and full functionality has been restored to the Headline Testing tool.