Chartbeat incident

Intermittent unavailability of chartbeat.com pages

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on May 7, 2021 affecting Chartbeat Publishing - Realtime Dashboards and Chartbeat Publishing - Historical Dashboards and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2021, 02:54 PM UTC
Resolved
May 07, 2021, 04:33 PM UTC
Duration
1h 38m
Detected by Pingoru
May 07, 2021, 02:54 PM UTC

Affected components

Chartbeat Publishing - Realtime DashboardsChartbeat Publishing - Historical DashboardsChartbeat Publishing - Heads Up DisplayChartbeat Publishing - Headline and Image TestingChartbeat Publishing - ReportsChartbeat Publishing - Advanced QueriesChartbeat Publishing - Settings

Update timeline

  1. investigating May 07, 2021, 02:54 PM UTC

    Our team is investigating intermittent unavailability of chartbeat.com pages, causing some users to see error messages upon loading up our website and/or Dashboards/HUD.

  2. resolved May 07, 2021, 04:33 PM UTC

    This incident has been resolved.