Chartbeat incident

Service Incident with Heads Up Display

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on May 17, 2021 affecting Chartbeat Publishing - Heads Up Display, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2021, 10:33 PM UTC
Resolved
May 18, 2021, 12:04 AM UTC
Duration
1h 30m
Detected by Pingoru
May 17, 2021, 10:33 PM UTC

Affected components

Chartbeat Publishing - Heads Up Display

Update timeline

  1. identified May 17, 2021, 10:33 PM UTC

    One of the systems behind the Heads Up Display (HUD) is having issues. Our developer team has identified the root cause and is working on a fix.

  2. monitoring May 17, 2021, 10:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2021, 12:04 AM UTC

    This incident has been resolved.