Chartbeat experienced a major incident on September 27, 2021 affecting Chartbeat Publishing - Realtime Dashboards, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Chartbeat Publishing - Realtime Dashboards
Update timeline
- investigating Sep 27, 2021, 11:52 AM UTC
Due to an AWS issue, pageviews and uniques data is incomplete or missing in some Real-Time Dashboards. We are monitoring the problem and will share any updates as soon as possible.
- monitoring Sep 27, 2021, 12:48 PM UTC
Pageviews and uniques data is improving in the Real-Time Dashboard. We're continuing to closely monitor the situation and will continue to post updates here. Full details on the incident will be available soon.
- resolved Sep 27, 2021, 03:38 PM UTC
The incident has been resolved, and we are closely monitoring all systems in case of any further issues.