Chartbeat incident

Intermittent unavailability: Advanced Queries

Major Resolved View vendor source →

Chartbeat experienced a major incident on December 7, 2021 affecting Chartbeat Publishing - Advanced Queries, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 06:40 PM UTC
Resolved
Dec 08, 2021, 12:59 AM UTC
Duration
6h 19m
Detected by Pingoru
Dec 07, 2021, 06:40 PM UTC

Affected components

Chartbeat Publishing - Advanced Queries

Update timeline

  1. investigating Dec 07, 2021, 06:40 PM UTC

    We’re investigating an intermittent unavailability of Advanced Queries reports due an outage in one of the systems that supports fetching reports. Until the outage is resolved, Advanced Queries reports will be unavailable for download. Our team is monitoring and will provide updates as we learn more.

  2. resolved Dec 08, 2021, 12:59 AM UTC

    Our teams have confirmed that outage is resolved and Advanced Queries is operational.