Chartbeat incident

Partial service degradation: Site Reports delayed

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on April 3, 2022 affecting Chartbeat Publishing - Reports, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2022, 11:04 PM UTC
Resolved
Apr 04, 2022, 12:08 AM UTC
Duration
1h 4m
Detected by Pingoru
Apr 03, 2022, 11:04 PM UTC

Affected components

Chartbeat Publishing - Reports

Update timeline

  1. investigating Apr 03, 2022, 11:04 PM UTC

    Our team is investigating an issue causing delays in delivery of Site Reports. Our developer team has identified the root cause and is actively working on a fix.

  2. monitoring Apr 03, 2022, 11:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2022, 12:08 AM UTC

    This incident has been resolved.