Chartbeat incident

For some client Sites, the Real-Time Dashboard may be experiencing lag time for the "Today So Far" metrics.

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on November 25, 2022 affecting Chartbeat Publishing - Realtime Dashboards, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2022, 06:32 PM UTC
Resolved
Nov 25, 2022, 09:58 PM UTC
Duration
3h 26m
Detected by Pingoru
Nov 25, 2022, 06:32 PM UTC

Affected components

Chartbeat Publishing - Realtime Dashboards

Update timeline

  1. investigating Nov 25, 2022, 06:32 PM UTC

    For some client Sites, the Real-Time Dashboard may be experiencing lag time for the "Today So Far" metrics. Our team is investigating.

  2. monitoring Nov 25, 2022, 08:11 PM UTC

    Our developer team has determined a fix for the issue. We will update this status when the fix is complete and the issue has been completely resolved.

  3. resolved Nov 25, 2022, 09:58 PM UTC

    This incident has been resolved and all of Chartbeat's tools are fully operational.