Chartbeat experienced a minor incident on February 13, 2023 affecting Chartbeat Publishing - Realtime Dashboards, lasting 9d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Chartbeat Publishing - Realtime Dashboards
Update timeline
- investigating Feb 13, 2023, 09:39 PM UTC
We’ve identified an issue with the third-party service that powers Offsite Social data in the Real-Time Dashboard, causing loading issues for this feature.
- investigating Feb 13, 2023, 11:09 PM UTC
The third-party service powering Offsite Social in the Real-Time Dashboard is experiencing an outage. Our internal teams have reached out to partners on the service side and will provide updates as they become available.
- resolved Feb 23, 2023, 08:55 PM UTC
This incident has been resolved and all of Chartbeat's tools are fully operational.