Chartbeat incident

External issue with Apple News tracking

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on July 28, 2023 affecting Chartbeat Publishing - Realtime Dashboards, lasting 9h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 02:50 AM UTC
Resolved
Jul 28, 2023, 12:30 PM UTC
Duration
9h 40m
Detected by Pingoru
Jul 28, 2023, 02:50 AM UTC

Affected components

Chartbeat Publishing - Realtime Dashboards

Update timeline

  1. investigating Jul 28, 2023, 02:50 AM UTC

    We’ve identified an external issue with Apple News tracking that’s causing us to be unable to track Apple News traffic until it resolves. We are investigating and monitoring the situation and will update as we learn more information about the issue.

  2. resolved Jul 28, 2023, 12:30 PM UTC

    The external issue with Apple News tracking has been resolved.