Chartbeat incident

'Today So Far' Pageviews and Uniques in Real-time not populating for some customers

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on October 8, 2023 affecting Chartbeat Publishing - Realtime Dashboards, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2023, 01:11 PM UTC
Resolved
Oct 08, 2023, 02:07 PM UTC
Duration
55m
Detected by Pingoru
Oct 08, 2023, 01:11 PM UTC

Affected components

Chartbeat Publishing - Realtime Dashboards

Update timeline

  1. investigating Oct 08, 2023, 01:11 PM UTC

    Our team is investigating an issue with the system that powers Pageview and Unique visitor stats in the Real-time Dashboard.

  2. monitoring Oct 08, 2023, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2023, 02:07 PM UTC

    This incident has been resolved.