Chartbeat incident

For some sites, the Heads Up Display is intermittently displaying red pins

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on February 2, 2024 affecting Chartbeat Publishing - Heads Up Display, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 08:26 PM UTC
Resolved
Feb 03, 2024, 12:29 AM UTC
Duration
4h 3m
Detected by Pingoru
Feb 02, 2024, 08:26 PM UTC

Affected components

Chartbeat Publishing - Heads Up Display

Update timeline

  1. investigating Feb 02, 2024, 08:26 PM UTC

    Our team is investigating an issue with the system that powers the Heads-Up Display pin data.

  2. monitoring Feb 02, 2024, 08:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2024, 12:29 AM UTC

    This incident has been resolved. All Chartbeat tools are fully operational.