Chartbeat incident

Advanced Queries: Issue with Saved Queries

Minor Resolved View vendor source →

Chartbeat experienced a minor incident on January 8, 2025 affecting Chartbeat Publishing - Advanced Queries, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 01:47 PM UTC
Resolved
Jan 08, 2025, 04:51 PM UTC
Duration
3h 4m
Detected by Pingoru
Jan 08, 2025, 01:47 PM UTC

Affected components

Chartbeat Publishing - Advanced Queries

Update timeline

  1. investigating Jan 08, 2025, 01:47 PM UTC

    We are currently investigating an issue that is preventing saved queries from running in Advanced Queries for some users.

  2. monitoring Jan 08, 2025, 03:07 PM UTC

    A fix has been implemented and we are now monitoring the results.

  3. monitoring Jan 08, 2025, 04:07 PM UTC

    A recent upgrade to a component used by Advanced Queries affected saved queries that used a query name, this has now been fixed.

  4. resolved Jan 08, 2025, 04:51 PM UTC

    This incident has been resolved.