Chainalysis is currently experiencing a minor incident affecting Reactor, which began 1h ago. The vendor's full update timeline is below.
Affected components
Reactor
Update timeline
- investigating May 13, 2026, 11:39 AM UTC
We are currently investigating an issue preventing users from logging in to their Reactor accounts. We will provide further updates as more information becomes available. Next update at 16:00 UTC
- monitoring May 13, 2026, 12:34 PM UTC
Reactor and KYT are now functioning as expected, and users should now be able to access their accounts. We will continue to monitor our systems to ensure stability. If you experience any further issues with either Reactor or KYT, please reach out directly to [email protected]. Next update at 16:00 UTC