Chainalysis incident

Errors in Logging into Chainalysis Products

Notice Resolved View vendor source →

Chainalysis experienced a notice incident on June 10, 2025 affecting KYT API and Reactor and 1 more component, lasting 12h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 02:41 AM UTC
Resolved
Jun 10, 2025, 03:35 PM UTC
Duration
12h 53m
Detected by Pingoru
Jun 10, 2025, 02:41 AM UTC

Affected components

KYT APIReactorStoriesKYT UIEntitiesInvestigations APIRapid Lookup

Update timeline

  1. investigating Jun 10, 2025, 02:41 AM UTC

    We are investigating an issue where users are unable to log in to their accounts. We’ll provide further updates as soon as more information becomes available. Next update at 04:00 UTC

  2. monitoring Jun 10, 2025, 03:01 AM UTC

    The login system has recovered, and users should now be able to log in to their accounts. We will continue to monitor our systems to ensure stability. If you continue experiencing errors accessing your account, please contact [email protected].

  3. resolved Jun 10, 2025, 03:35 PM UTC

    This incident has been resolved. Please reach out to [email protected] if you need further assistance.