Chainalysis incident

Chainalysis Academy not loading

Notice Resolved View vendor source →

Chainalysis experienced a notice incident on July 16, 2025 affecting KYT API and Reactor and 1 more component, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 01:23 PM UTC
Resolved
Jul 16, 2025, 04:27 PM UTC
Duration
3h 3m
Detected by Pingoru
Jul 16, 2025, 01:23 PM UTC

Affected components

KYT APIReactorStoriesKYT UIEntitiesInvestigations APIRapid Lookup

Update timeline

  1. investigating Jul 16, 2025, 01:23 PM UTC

    We are currently investigating reports that users are not able to access the Chainalysis Academy. Our team is investigating a solution, and we will keep you updated as soon as we have more information. We do not currently have a workaround to share. No other Chainalysis services are impacted. Next Scheduled updated at: 17:00 UTC

  2. monitoring Jul 16, 2025, 02:08 PM UTC

    A fix has been implemented, and users should now be able to access the Academy once again. We will continue to monitor the performance and will announce any further impacts here on the StatusPage. If you experience any issues, please reach out to [email protected]

  3. resolved Jul 16, 2025, 04:27 PM UTC

    This incident has now been fully resolved. If you have any issues accessing Academy, please reach out to [email protected]