Chainalysis experienced a minor incident on August 22, 2025 affecting Stories, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 22, 2025, 10:59 AM UTC
We have identified an issue where you may experience errors in Storyline when loading Binance Smart Chain transactions in the address panel. The root cause has been traced to an issue with the data provider for BSC. We’ll provide further updates as soon as more information becomes available
- identified Aug 22, 2025, 03:04 PM UTC
The root cause has been identified and we are working on a resolution with the data provider. The next update will be at 19:00 UTC.
- identified Aug 22, 2025, 06:58 PM UTC
We are continuing to work on a fix for this issue. Next update at 10:00 UTC on August 25th.
- resolved Aug 23, 2025, 03:57 PM UTC
This incident has been resolved. If you require further assistance, please reach out to [email protected]