Chainalysis incident

Degraded Performance — Next Generation Graphs in Reactor

Chainalysis experienced a minor incident on March 11, 2026 affecting Reactor, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started: Mar 11, 2026, 09:23 AM UTC
Resolved: Mar 11, 2026, 11:35 AM UTC
Duration: 2h 11m
Detected by Pingoru: Mar 11, 2026, 09:23 AM UTC

Affected components

Reactor

Update timeline

monitoring Mar 11, 2026, 09:23 AM UTC

We are aware of an issue that impacted Next Generation Graphs in Reactor. Users may have experienced errors when attempting to load graphs. A fix has been deployed to production. Graph functionality has been restored and we are monitoring to confirm stability across all affected services. Some KYT customers may also have experience intermittent errors related to graph rendering during this time.
resolved Mar 11, 2026, 11:35 AM UTC

We can confirm this has now been fully resolved. If you experience any issues at all, please reach out [email protected]