CertiFace incident

Degradação Serpro

Major Resolved View vendor source →

CertiFace experienced a major incident on November 4, 2024 affecting Serpro, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 05:29 PM UTC
Resolved
Nov 04, 2024, 05:39 PM UTC
Duration
9m
Detected by Pingoru
Nov 04, 2024, 05:29 PM UTC

Affected components

Serpro

Update timeline

  1. investigating Nov 04, 2024, 05:29 PM UTC

    Identificamos uma degradação do serviço da Serpro.

  2. identified Nov 04, 2024, 05:36 PM UTC

    Identificado a degradação na Serpro.

  3. monitoring Nov 04, 2024, 05:38 PM UTC

    Degradação normalizado as 14h35. Nossa equipe de infraestrutura continua monitorando.

  4. resolved Nov 04, 2024, 05:39 PM UTC

    Normalizado.