CertiFace incident

Instabilidade Serpro

Minor Resolved View vendor source →

CertiFace experienced a minor incident on August 14, 2025 affecting Serpro, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 03:00 PM UTC
Resolved
Aug 14, 2025, 07:41 PM UTC
Duration
4h 40m
Detected by Pingoru
Aug 14, 2025, 03:00 PM UTC

Affected components

Serpro

Update timeline

  1. investigating Aug 14, 2025, 03:00 PM UTC

    Os fluxos que utilizam a consulta Serpro estão com instabilidade devido ao tempo de resposta elevado e a erros na conexão com a Serpro. Equipe técnica acompanhando o ambiente.

  2. resolved Aug 14, 2025, 07:41 PM UTC

    Conforme acompanhamento da Serpro, o ambiente esta normalizado.