Ceros Outage History

Ceros is up right now

Ceros had 4 outages in the last 2 years totaling 15h 15m of downtime — averaging 0.2 incidents per month.

There were 4 Ceros outages since August 21, 2025 totaling 15h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ceros.com

Minor April 14, 2026

Degraded Performance with Content Creation

Detected by Pingoru
Apr 14, 2026, 12:56 PM UTC
Resolved
Apr 14, 2026, 03:54 PM UTC
Duration
2h 58m
Affected: StudioUser AccessFile ImportFile ExportFlex
Timeline · 3 updates
  1. identified Apr 14, 2026, 12:56 PM UTC

    We are currently experiencing degraded performance due to ongoing issues with our CDN provider. This may result in slower load times or intermittent availability across parts of our platform. Published content is not affected and continues to be delivered as expected. Our team is actively monitoring the situation and working to mitigate the impact where possible. We will provide further updates as more information becomes available.

  2. monitoring Apr 14, 2026, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 3, 2025

User Access Disrupted

Detected by Pingoru
Dec 03, 2025, 01:49 PM UTC
Resolved
Dec 03, 2025, 05:38 PM UTC
Duration
3h 48m
Affected: User Access
Timeline · 6 updates
  1. investigating Dec 03, 2025, 01:49 PM UTC

    We are currently investigating an issue that is preventing users from logging in to the Ceros Admin.

  2. investigating Dec 03, 2025, 02:49 PM UTC

    The Ceros platform (Studio, Flex, Editor and Markup) has been placed into Maintenance mode to prevent any unexpected side effects from the upstream outage with our login service provider. We will continue to provide updates here as they come in.

  3. monitoring Dec 03, 2025, 03:17 PM UTC

    The Ceros platform is being brought out of maintenance mode. Please note that the upstream issue with our login service provider is still experiencing some issues which may impact logins for Studio, Flex, Editor and Markup but systems look to be largely stable. We will continue to monitor and provide updates as needed.

  4. monitoring Dec 03, 2025, 04:17 PM UTC

    The upstream interruption with our login service provider has been addressed and access to the Ceros platform is remaining stable. We will continue to monitor over the next few hours and provide updates as they come in. Please report any concerns to [email protected].

  5. monitoring Dec 03, 2025, 05:36 PM UTC

    The upstream authentication service has taken service protection actions and is now stable and operational. Ceros sign-in should now be functioning normally. We appreciate your patience while this upstream issue was being resolved.

  6. resolved Dec 03, 2025, 05:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Service Disruption Due to Downstream Provider Outage

Detected by Pingoru
Oct 20, 2025, 09:50 AM UTC
Resolved
Oct 20, 2025, 03:07 PM UTC
Duration
5h 17m
Affected: File ImportFlex
Timeline · 4 updates
  1. identified Oct 20, 2025, 09:50 AM UTC

    We are investigating reports of an issue that is caused by a downstream service provider. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available.

  2. investigating Oct 20, 2025, 09:57 AM UTC

    We are currently investigating this issue.

  3. monitoring Oct 20, 2025, 10:30 AM UTC

    We're seeing recovery of our systems and are monitoring closely to ensure full functionality is restored. We'll provide further updates as we confirm full stability. Should you have any questions about the issue or continue to experience this issue, please email [email protected]. Thank you for your patience as we monitored the situation and observed recovery.

  4. resolved Oct 20, 2025, 03:07 PM UTC

    We are continuing to monitor one issue affecting video uploads, however all other functionality is now back online.

Read the full incident report →

Minor August 21, 2025

Degraded Performance

Detected by Pingoru
Aug 21, 2025, 06:53 PM UTC
Resolved
Aug 21, 2025, 10:05 PM UTC
Duration
3h 11m
Affected: StudioUser AccessDisplaying Visitor Metrics
Timeline · 4 updates
  1. investigating Aug 21, 2025, 06:53 PM UTC

    We are currently investigating reports of degraded performance with Ceros Studio.

  2. identified Aug 21, 2025, 08:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2025, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2025, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →