Ceros incident

Degraded Performance

Minor Resolved View vendor source →

Ceros experienced a minor incident on August 21, 2025 affecting Studio and User Access and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:53 PM UTC
Resolved
Aug 21, 2025, 10:05 PM UTC
Duration
3h 11m
Detected by Pingoru
Aug 21, 2025, 06:53 PM UTC

Affected components

StudioUser AccessDisplaying Visitor Metrics

Update timeline

  1. investigating Aug 21, 2025, 06:53 PM UTC

    We are currently investigating reports of degraded performance with Ceros Studio.

  2. identified Aug 21, 2025, 08:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2025, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2025, 10:05 PM UTC

    This incident has been resolved.