Cerby Outage History

Cerby is up right now

Pingoru has recorded 13 incidents for Cerby: 4 in the last 12 months and 1 in the last 90 days.

Source: status.cerby.com

13incidents recorded
4last 12 months
1last 90 days
9 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Cerby in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202611 of 720 (0%)
July 2026124 of 744 (3%)
August 202600 of 744 (0%)
September 202613 of 720 (0%)
October 202600 of 514 (0%)

Incidents, newest first

Minor September 18, 2026 Cerby-managed non-VoIP phone number provisioning 3h 16m Cerby Web App

Started Sep 18, 2026, 02:31 PM UTC· resolved Sep 18, 2026, 05:48 PM UTC

  1. investigating Sep 18, 2026, 02:31 PM UTC

    We are currently experiencing issues provisioning new non-VoIP Cerby-managed phone numbers. This is not affecting receiving SMS on existing non-VoIP numbers. Our team is actively investigating to identify the root cause.

  2. monitoring Sep 18, 2026, 04:26 PM UTC

    The issue has been fixed, and our service is back up. We are closely monitoring to confirm full stability before resolving this incident.

  3. resolved Sep 18, 2026, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2026 Cerby Service Interruption 1d

Started Jul 01, 2026, 12:00 AM UTC· resolved Jul 02, 2026, 12:15 AM UTC

  1. resolved Jul 01, 2026, 10:00 PM UTC

    — This incident has been resolved. Service was fully restored at 7:08 PM CST. We identified a spike in database load caused by a combination of API traffic and scheduled integration jobs, and resolved it by applying rate limits to the affected traffic. All delayed automation jobs have since completed successfully. Jun 30, 2026 · 19:20 CST Monitoring — A mitigation has been applied, and service has been restored. We are continuing to monitor to confirm full stability. Jun 30, 2026 · 19:10 CST Identified — We have identified the source of increased database load and are applying a fix. Jun 30, 2026 · 18:45 CST Investigating — We are investigating reports of degraded performance affecting the Cerby Web App, API, and Automation services. Jun 30, 2026 · 18:15 CST Affected components: Web App, API, Automation

Read the full incident report →

Minor March 11, 2026 Cerby-managed non-VoIP phone number provisioning and SMS Delays 6h 51m Cerby Web App

Started Mar 11, 2026, 06:23 PM UTC· resolved Mar 12, 2026, 01:15 AM UTC

  1. investigating Mar 11, 2026, 06:23 PM UTC

    We are currently experiencing issues provisioning new non-VoIP Cerby-managed phone numbers and receiving SMS on existing non-VoIP numbers. Our team is actively investigating to identify the root cause.

  2. investigating Mar 12, 2026, 01:14 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 12, 2026, 09:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 24, 2025 Service Degradation 21m Cerby Web App

Started Jan 24, 2025, 09:28 PM UTC· resolved Jan 24, 2025, 09:50 PM UTC

  1. investigating Jan 24, 2025, 09:28 PM UTC

    We are currently investigating an issue with one of our systems affecting login functionality on our platform. Our team is actively working to resolve this as quickly as possible. We'll provide updates as we learn more.

  2. resolved Jan 24, 2025, 09:50 PM UTC

    This incident is now resolved.

Read the full incident report →