Cerby incident

Cerby-managed non-VoIP phone number provisioning and SMS Delays

Minor Resolved View vendor source →

Cerby experienced a minor incident on March 11, 2026 affecting Cerby Web App, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 06:23 PM UTC
Resolved
Mar 12, 2026, 01:15 AM UTC
Duration
6h 51m
Detected by Pingoru
Mar 11, 2026, 06:23 PM UTC

Affected components

Cerby Web App

Update timeline

  1. investigating Mar 11, 2026, 06:23 PM UTC

    We are currently experiencing issues provisioning new non-VoIP Cerby-managed phone numbers and receiving SMS on existing non-VoIP numbers. Our team is actively investigating to identify the root cause.

  2. investigating Mar 12, 2026, 01:14 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 12, 2026, 09:36 AM UTC

    This incident has been resolved.