Celeste incident

[Cloud] Basel Network Partial Outage - Cloud Platform Impacted - 2025-05-16

Major Resolved View vendor source →

Celeste experienced a major incident on May 16, 2025 affecting Private Cloud and Network & Infrastructures, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 08:33 AM UTC
Resolved
May 16, 2025, 02:31 PM UTC
Duration
5h 58m
Detected by Pingoru
May 16, 2025, 08:33 AM UTC

Affected components

Private CloudNetwork & Infrastructures

Update timeline

  1. investigating May 16, 2025, 09:23 AM UTC

    There is a partial outage in Basel Virtual Datacenter that is impacting some Virtual Servers and the services running on it Our Teams (Network + Cloud) are working on fixing the services Start of the problem: 10:33 CEST

  2. resolved May 16, 2025, 02:31 PM UTC

    The problem was solved gradually, all services went back to OK status at 13:30