Celeste experienced a minor incident on July 22, 2026 affecting Telephony services, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Telephony services
Update timeline
- identified Jul 22, 2026, 06:50 AM UTC
We have identified the cause of an issue preventing access to the voicemail inbox through the customer portal. Affected users may see an "Internal Server Error" when attempting to view their messages. We are working on a resolution. In the meantime, a workaround is available: voicemail messages remain accessible via My Services / Telephony / Manage your messages.
- resolved Jul 22, 2026, 07:48 AM UTC
This incident has been resolved. The voicemail portal is now fully operational. We apologize for any inconvenience caused. Timeline: Issue identified at 08:50 CEST — service restored at 09:45 CEST.