CData Cloud incident

Query Performance - Degraded

Minor Resolved View vendor source →

CData Cloud experienced a minor incident on January 21, 2024 affecting Query API, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2024, 03:16 AM UTC
Resolved
Jan 21, 2024, 07:34 AM UTC
Duration
4h 17m
Detected by Pingoru
Jan 21, 2024, 03:16 AM UTC

Affected components

Query API

Update timeline

  1. investigating Jan 21, 2024, 03:16 AM UTC

    We have identified some networking issues with Azure (https://downdetector.com/status/windows-azure/) and working to resolve as soon as possible. An Azure service issue (Tracking ID 7N8W-NDG) impacted resources in your subscription. View the latest information about this issue in Azure Service Health.

  2. identified Jan 21, 2024, 03:17 AM UTC

    The issue has been identified and a fix is being implemented from Azure Side and Status can be tracked in https://azure.status.microsoft/en-us/status

  3. monitoring Jan 21, 2024, 07:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2024, 07:34 AM UTC

    The incident has been resolved and the service degradation is now fixed