CData Cloud incident

Sync and Arc cloud outage affecting European instances.

Major Resolved View vendor source →

CData Cloud experienced a major incident on November 10, 2025 affecting Sync Cloud and Arc Cloud, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 11:06 PM UTC
Resolved
Nov 11, 2025, 12:12 AM UTC
Duration
1h 6m
Detected by Pingoru
Nov 10, 2025, 11:06 PM UTC

Affected components

Sync CloudArc Cloud

Update timeline

  1. investigating Nov 10, 2025, 11:06 PM UTC

    We are currently investigating this issue.

  2. identified Nov 10, 2025, 11:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2025, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 12:12 AM UTC

    This incident has been resolved.