Catchpoint incident

Missing Test Data for subset of our customers

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on June 3, 2025 affecting Data Pull API and Data Push API and 1 more component, lasting 13h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 09:32 PM UTC
Resolved
Jun 04, 2025, 11:24 AM UTC
Duration
13h 51m
Detected by Pingoru
Jun 03, 2025, 09:32 PM UTC

Affected components

Data Pull APIData Push APIApplication Data

Update timeline

  1. investigating Jun 03, 2025, 09:32 PM UTC

    We are currently investigating an issue with missing test data between start time and end time for a subset of our customers. Test data is not available for impacted customers and our team is working on priority to fix the issue.

  2. monitoring Jun 03, 2025, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2025, 11:24 AM UTC

    This incident has been resolved.