Catchpoint incident

Issues with Capture Server Data Collection

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on April 23, 2026 affecting Application Data, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 11:19 AM UTC
Resolved
Apr 23, 2026, 03:14 PM UTC
Duration
3h 54m
Detected by Pingoru
Apr 23, 2026, 11:19 AM UTC

Affected components

Application Data

Update timeline

  1. investigating Apr 23, 2026, 11:20 AM UTC

    We are currently investigating an issue affecting capture server data collection, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as more information becomes available.

  2. investigating Apr 23, 2026, 11:48 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 23, 2026, 03:14 PM UTC

    This incident has been resolved.