Catchpoint incident

Intermittent REST API Errors

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on June 3, 2025 affecting Data Pull API, lasting 14h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 09:06 PM UTC
Resolved
Jun 04, 2025, 11:24 AM UTC
Duration
14h 18m
Detected by Pingoru
Jun 03, 2025, 09:06 PM UTC

Affected components

Data Pull API

Update timeline

  1. investigating Jun 03, 2025, 09:06 PM UTC

    We are currently investigating an intermittent issue impacting Catchpoint REST API services. While tests should run and collect data as expected, users may occasionally experience errors when making API calls.

  2. investigating Jun 03, 2025, 09:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 03, 2025, 10:37 PM UTC

    The issue has been traced to the specific API endpoint /api/v2/slapurgeitems. As a precautionary measure, our team has temporarily disabled this endpoint.

  4. resolved Jun 04, 2025, 11:24 AM UTC

    This incident has been resolved.