Catchpoint incident

Missing Test Data on China Nodes

Major Resolved View vendor source →

Catchpoint experienced a major incident on July 9, 2025 affecting Application Data, lasting 16h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 09:18 PM UTC
Resolved
Jul 10, 2025, 01:31 PM UTC
Duration
16h 12m
Detected by Pingoru
Jul 09, 2025, 09:18 PM UTC

Affected components

Application Data

Update timeline

  1. investigating Jul 09, 2025, 08:26 PM UTC

    We are currently investigating an issue that has resulted in missing test data for tests executed on the China nodes.

  2. investigating Jul 09, 2025, 09:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 09, 2025, 09:18 PM UTC

    The issue has been identified and resolved. However, test data for July 9th during the following timeframes could not be recovered: 19:34 – 19:42 UTC 19:45 – 19:54 UTC We apologize for any inconvenience this may have caused.

  4. resolved Jul 10, 2025, 01:31 PM UTC

    This incident has been resolved.