Catchpoint incident

Catchpoint portal access issue.

Critical Resolved View vendor source →

Catchpoint experienced a critical incident on July 19, 2025 affecting Portal, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 06:08 PM UTC
Resolved
Jul 20, 2025, 12:52 AM UTC
Duration
6h 44m
Detected by Pingoru
Jul 19, 2025, 06:08 PM UTC

Affected components

Portal

Update timeline

  1. investigating Jul 19, 2025, 05:50 PM UTC

    We are currently investigating an issue that is preventing users from accessing the Catchpoint portal. Our team is actively working to identify the root cause and restore full functionality as soon as possible.

  2. monitoring Jul 19, 2025, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2025, 11:52 AM UTC

    This incident has been resolved.