Catchpoint incident

Alert Emails not being Delivered

Major Resolved View vendor source →

Catchpoint experienced a major incident on August 4, 2025, lasting 13h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 07:01 AM UTC
Resolved
Aug 04, 2025, 08:14 PM UTC
Duration
13h 12m
Detected by Pingoru
Aug 04, 2025, 07:01 AM UTC

Update timeline

  1. investigating Aug 04, 2025, 07:01 AM UTC

    We are currently investigating an issue where users are not receiving alert emails. Our engineering team is actively working on a fix.

  2. monitoring Aug 04, 2025, 08:01 AM UTC

    A fix has been implemented and currently we are monitoring the results.

  3. resolved Aug 04, 2025, 08:14 PM UTC

    This incident has been resolved.