Catchpoint experienced a major incident on May 11, 2026 affecting Alerting, lasting 17h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Alerting
Update timeline
- identified May 11, 2026, 08:04 PM UTC
We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at [email protected] if you need any further assistance or information.
- monitoring May 11, 2026, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 01:17 PM UTC
This incident has been resolved.