Catchpoint incident

Some alert emails may not be delivered

Catchpoint is currently experiencing a major incident affecting Alerting, which began 1h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 08:04 PM UTC
Resolved
Ongoing
Duration
● 1h 19m
Detected by Pingoru
May 11, 2026, 08:04 PM UTC

Affected components

Alerting

Update timeline

  1. identified May 11, 2026, 08:04 PM UTC

    We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at [email protected] if you need any further assistance or information.