Catalyst Cloud incident

Compute issue in POR

Major Resolved View vendor source →

Catalyst Cloud experienced a major incident on June 16, 2025 affecting Compute (nz-por-1), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 07:27 AM UTC
Resolved
Jun 16, 2025, 08:14 AM UTC
Duration
47m
Detected by Pingoru
Jun 16, 2025, 07:27 AM UTC

Affected components

Compute (nz-por-1)

Update timeline

  1. investigating Jun 16, 2025, 07:27 AM UTC

    An issue is being investigated in the nz-por-1 region impacting a small number of compute instances. Updates will be posted soon.

  2. investigating Jun 16, 2025, 07:51 AM UTC

    One of our hypervisors in the nz-por-1 region has crashed due to a hardware issue. We are currently migrating workloads off the failed hypervisor.

  3. resolved Jun 16, 2025, 08:14 AM UTC

    All affected instances have been migrated and restarted.