Catalyst Cloud incident

Porirua region outage

Catalyst Cloud is currently experiencing a major incident affecting APIs (nz-por-1) and Compute (nz-por-1) and 1 more component, which began 9h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 06:05 PM UTC
Resolved
Ongoing
Duration
● 8h 38m
Detected by Pingoru
May 08, 2026, 06:05 PM UTC

Affected components

APIs (nz-por-1)Compute (nz-por-1)Block storage (nz-por-1)Object storage (nz-por-1)Network (nz-por-1)Load balancer (nz-por-1)Cloud orchestration (nz-por-1)Kubernetes (nz-por-1)Database service

Update timeline

  1. investigating May 08, 2026, 06:05 PM UTC

    We are experiencing a major outage in the porirua region

  2. identified May 08, 2026, 06:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 08, 2026, 06:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 08, 2026, 07:42 PM UTC

    We are continuing to work on the fix for this issue. Network and block performance continue to be degraded. Other services are degraded as a flow-on effect from this.

  5. identified May 08, 2026, 08:12 PM UTC

    We are continuing to see degraded performance and are working through the solution

  6. identified May 08, 2026, 08:25 PM UTC

    We have a mitigation in place and expect no more performance degradation. Further updates will not be notified unless performance degrades again, please see http://catalystcloud.statuspage.io/ for the current status of the region.