Catalyst Cloud experienced a major incident on May 8, 2026 affecting APIs (nz-por-1) and Compute (nz-por-1) and 1 more component, lasting 15h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 06:05 PM UTC
We are experiencing a major outage in the porirua region
- identified May 08, 2026, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 08, 2026, 06:32 PM UTC
We are continuing to work on a fix for this issue.
- identified May 08, 2026, 07:42 PM UTC
We are continuing to work on the fix for this issue. Network and block performance continue to be degraded. Other services are degraded as a flow-on effect from this.
- identified May 08, 2026, 08:12 PM UTC
We are continuing to see degraded performance and are working through the solution
- identified May 08, 2026, 08:25 PM UTC
We have a mitigation in place and expect no more performance degradation. Further updates will not be notified unless performance degrades again, please see http://catalystcloud.statuspage.io/ for the current status of the region.
- resolved May 09, 2026, 09:20 AM UTC
This incident has been resolved.