Catalyst Cloud incident

Servers are unable to be created in the nz-hlz-1

Major Resolved View vendor source →

Catalyst Cloud experienced a major incident on March 19, 2024 affecting Compute (nz-hlz-1), lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 08:22 PM UTC
Resolved
Mar 19, 2024, 11:15 PM UTC
Duration
2h 53m
Detected by Pingoru
Mar 19, 2024, 08:22 PM UTC

Affected components

Compute (nz-hlz-1)

Update timeline

  1. investigating Mar 19, 2024, 08:22 PM UTC

    We are currently investigating this issue.

  2. identified Mar 19, 2024, 08:23 PM UTC

    We have identified the cause and are in the process of fixing the issue

  3. monitoring Mar 19, 2024, 09:07 PM UTC

    The fix has been applied and compute has been restored. We are monitoring the situation.

  4. resolved Mar 19, 2024, 11:15 PM UTC

    This incident has been resolved.