Catalyst Cloud incident

Networking connectivity of GPU compute servers

Minor Resolved View vendor source →

Catalyst Cloud experienced a minor incident on September 16, 2024 affecting Compute (nz-por-1), lasting 17h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 06:18 AM UTC
Resolved
Sep 17, 2024, 12:07 AM UTC
Duration
17h 48m
Detected by Pingoru
Sep 16, 2024, 06:18 AM UTC

Affected components

Compute (nz-por-1)

Update timeline

  1. investigating Sep 16, 2024, 06:18 AM UTC

    Following an upgrade of the compute service, there is an issue that effects the network connectivity of GPU compute servers. All GPU servers will be prevented from having network access. Please note that other compute flavors are not affected.

  2. resolved Sep 17, 2024, 12:07 AM UTC

    This issue has been resolved - GPU instances are now functioning normally.