Catalyst Cloud incident

Networking interruptions in Porirua Region

Major Resolved View vendor source →

Catalyst Cloud experienced a major incident on March 19, 2024 affecting Dashboard and Network (nz-por-1), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 02:28 AM UTC
Resolved
Mar 19, 2024, 03:06 AM UTC
Duration
37m
Detected by Pingoru
Mar 19, 2024, 02:28 AM UTC

Affected components

DashboardNetwork (nz-por-1)

Update timeline

  1. investigating Mar 19, 2024, 02:28 AM UTC

    We are seeing interruptions in outgoing networking and DNS for the Porirua region. We are investigating and will provide an update soon.

  2. identified Mar 19, 2024, 02:47 AM UTC

    We believe we have identified the issue with DNS and we are implementing a fix. We are continuing to investigate the interruptions.

  3. monitoring Mar 19, 2024, 02:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2024, 03:06 AM UTC

    The issue with DNS servers has been resolved.