Catalyst Cloud incident

Block storage degraded performance in Hamilton

Minor Resolved View vendor source →

Catalyst Cloud experienced a minor incident on August 11, 2024 affecting Block storage (nz-hlz-1), lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2024, 02:40 AM UTC
Resolved
Aug 11, 2024, 04:08 AM UTC
Duration
1h 28m
Detected by Pingoru
Aug 11, 2024, 02:40 AM UTC

Affected components

Block storage (nz-hlz-1)

Update timeline

  1. monitoring Aug 11, 2024, 02:40 AM UTC

    We have had an incident with block storage in Hamilton. We have implemented a fix and are monitoring the result. The symptoms would have been very long access times on nvme volumes.

  2. resolved Aug 11, 2024, 04:08 AM UTC

    Our fix was succesfull and volumes have been behaving normally since 14:30. We are monitoring for any further issues.