Catalyst Cloud incident

Block storage service degraded in nz-hlz-1

Notice Resolved View vendor source →

Catalyst Cloud experienced a notice incident on April 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 09:42 PM UTC
Resolved
Apr 10, 2025, 05:30 PM UTC
Duration
Detected by Pingoru
Apr 10, 2025, 09:42 PM UTC

Update timeline

  1. resolved Apr 10, 2025, 09:42 PM UTC

    Between 05:43 and 05:57 a disk failure impacted the NVMe block storage service in the Hamilton region causing delayed or failed read and write requests. The impacted disk was removed from service by automated systems and latency recovered at 05:57.